FAQs

How Long Does Shipping Take and How Much is it?

Due to the high demand of our product, all orders are processed within 2 - 5 business days. Shipping is free! and will take 10 - 16 business days but please understand that occasional delays due to customs, postal, climate and Air Mail are out of our control. 

My Product is Broken!

We are so sorry about that! We offer a 1 year warranty on The Wonder Wave! Shoot us a message and we can fix this all up for you.

Do You Offer Refunds?

Yes of course! We give out refunds if your Wonder Wave is not as described, faulty or broken. 

When Will I Get My Refund?

Refunds are issued no later than 1 business day after receipt of item. The buyer is responsible for return shipping costs and the item must be returned in original condition.

Can I Use this Anywhere in The World?

Yes you can! We do have specific outlets for AUS, UK, USA and EU, if you are not living in these countries you can alternately buy an international adapter that works in your desired country! We have universal voltage so our product can be used anywhere!

Who Does This Work for?

The Wonder Waver works for everyone! For all hair lengths and any thickness our Wonder Waver is quick and easy to use. We recommend using a heat protectant to protect your hair though!