FAQs

How Long Does Shipping Take and How Much is it?

Due to the high demand of our product, all orders are processed within 2 - 5 business days and will take 10 - 16 business days but please understand that occasional delays due to customs, postal, climate and Air Mail are out of our control. 

Notice: Please understand that due to the current Covid-19 Pandemic, Shipping times may be, in some cases, delayed by up to two weeks. 

My Product is Broken!

We are so sorry about that! We offer a 1 year warranty on The Wonder Wave! Send us a message via the "Contact Us" page and we can fix this all up for you.

Do You Offer Refunds?

Yes of course! We give out refunds if your Wonder Wave is faulty or broken. 

When Will I Get My Refund?

Refunds are issued no later than 1 business day after receipt of item. The buyer is responsible for return shipping costs and the item must be returned in original condition.

Can I Use this Anywhere in The World?

Yes you can! Our outlet plugs are suited for Australia & New Zealand. However, We have universal voltage so our product can be used anywhere with a travel adaptor!

Who Does This Work for?

The Wonder Waver works for everyone! For all hair lengths and any thickness our Wonder Waver is quick and easy to use. We recommend using a heat protectant to protect your hair though!